Bajle Privacy Policy

Bajle (bajle.win) is a trusted online gaming platform for players in Bangladesh. We believe every user's privacy is a fundamental right. This Privacy Policy explains what information Bajle collects, why we collect it, and how we keep it secure.

By using the Bajle platform, you automatically consent to this Privacy Policy. Please read this page carefully before using the platform for the first time. If you have any questions, our support team is always ready to help.

This policy applies to all Bajle services — mobile app, website, and any other channel through which services are provided. Third-party links or services are governed by their own privacy policies, for which Bajle is not responsible.

Bajle collects two types of information — what you provide directly and what is generated automatically as you use the platform.

Bajle only collects what is strictly necessary to provide its services and maintain security — nothing more. Never share your password, Mobile Banking PIN, or OTP with anyone. Bajle will never ask for this information.

Bajle uses your information for the purposes listed below. Each use has a legitimate reason behind it — we never use your data for unrelated purposes.

• Account Creation & Management: Your information is used throughout the entire process, from registration through to login.
• Payment Processing: Financial information is required to process deposits and withdrawals.
• Identity Verification (KYC): To maintain a secure environment and prevent fraudulent activity.
• Customer Support: Relevant information is needed to resolve your issues quickly.
• Sending Relevant Offers: To inform you of bonuses and promotions based on your preferences.
• Ensuring Responsible Gaming: To monitor gaming behavior and identify harmful patterns early.
• Compliance with Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Platform Improvement: To analyze usage patterns and improve our services.

Bajle never sells your personal information or shares it with third parties without authorization. However, limited data sharing may be necessary in certain specific situations:

• Payment Processors: Information required to process Mobile Banking or Nagad transactions is shared with those providers — strictly limited to transaction-related data.
• Game Providers: Minimum information necessary to operate games may be shared with game providers.
• Legal Authorities: We may be required to disclose information based on valid orders from courts or regulatory authorities.
• Anti-Money Laundering (AML): Reporting suspicious financial activity to the relevant authorities is a legal obligation.
• Technology Partners: Trusted partners may access limited data for cybersecurity and service maintenance purposes.

Before sharing any data with a third party, Bajle ensures that they adhere to equally high privacy standards. Personally identifiable information is never shared with advertisers.

Bajle protects your data using the highest industry-standard technologies. Our security framework operates across multiple layers, so if one layer fails, the others continue to keep your information safe.

• 256-bit SSL/TLS Encryption: Every data transfer takes place over a fully encrypted connection.
• AES-256 Data Encryption: Sensitive data stored on our servers is protected with maximum-grade encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall & Intrusion Detection: Suspicious activity is detected and blocked in real time.
• Regular Security Audits: Third-party experts regularly audit the system.
• Staff Training: All Bajle staff receive regular training on data protection.

However, no method of transmission over the internet is 100% secure. Please keep your password safe and report any suspicious activity to our support team immediately.

Bajle uses cookies to improve your browsing experience. Cookies are small text files stored on your device. They remember your preferences and help the platform run more effectively.

• Essential Cookies: These are essential for maintaining login sessions and ensuring security.
• Performance Cookies: To analyze which pages are used most and improve our services accordingly.
• Functionality Cookies: Remembers your language, theme, and personal preferences.
• Analytics Cookies: Platform usage statistics are collected to identify opportunities for improvement.

You can disable cookies from your browser settings, though some platform features may not work as a result. Disabling non-essential cookies will not have a major impact on your core gaming experience.

Every Bajle user has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.

Bajle strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors. Age verification is mandatory at registration, and additional proof of identity may be requested in suspicious cases.

If a minor registers by mistake and this comes to our attention, all their data will be immediately deleted and the account closed. If a parent suspects their child is using Bajle, please contact our support team right away.

Bajle does not retain your data longer than necessary. How long each piece of information is kept depends on its purpose and applicable legal requirements.

• Account Information: Full duration while the account remains active.
• Financial Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: Minimum 5 years after account closure.
• Gaming Logs: Up to 2 years for security purposes and dispute resolution.
• Cookie & Session Data: Upon session expiry or a maximum of 30 days.
• Customer Support Contact: 3 years from the date of contact.

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible. If legal obligations require us to retain your data for an extended period, you will be notified.

Bajle reserves the right to update this Privacy Policy as needed. For significant changes, we will make reasonable efforts to notify you via your registered email or a platform notification. We also recommend checking this page regularly on your own.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. The date of the most recent update will always be clearly shown at the top of the page.